DMXReady Help Center

How can we help with your Website?

Find answers about the website, its Smart App capabilities, Workspace controls, owner-approved launch, billing, ownership, or support.

  • Website
  • Capabilities
  • Workspace
  • Owner approval

Ask DMXReady

Get a quick answer before you contact us.

Ask about Websites, capabilities, Workspace, launch and embeds, Source / Ownership, pricing, Operator / Partner Hub, or troubleshooting.

Ask DMXReadyHelp Center Assistant

Trained on DMXReady help paths

Hi, I’m Ask DMXReady. I can help with Websites, Smart App capabilities, Workspace, owner-approved launch, embeds, Source / Ownership, pricing, Operator / Partner Hub, and troubleshooting.

Video tutorials

Clear answers and video tutorials

Practical walkthroughs for starting a Website, reviewing capabilities in Workspace, preparing a client share, and comparing capability starting points.

Start with a Website → Find a Capability

If the video is not available yet, use the Help Center answers below or contact DMXReady with the step you are trying to complete.

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Website capability recommendation flow
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Workspace → Configure → Preview

If the video is not available yet, use the Help Center answers below or contact DMXReady with the step you are trying to complete.

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Workspace capability review flow
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Create a Client Share Proposal

If the video is not available yet, use the Help Center answers below or contact DMXReady with the step you are trying to complete.

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Partner Hub client share flow
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Explore Website Capabilities

If the video is not available yet, use the Help Center answers below or contact DMXReady with the step you are trying to complete.

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Smart App capability examples surface
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Help paths

Choose the topic closest to what you need.

Ownership

Learn when a separate Source / Ownership handoff is appropriate.

Pricing & Billing

Use the canonical Website pricing authority and Workspace billing context.

Troubleshooting

Check status and know what to include when contacting support.

Not sure where to start?

Pick the path that matches your situation.

Popular answers

Quick answers before you contact us.

Start HereStart with your Website

The Website is the product. Start with the business context and outcomes, then add capabilities where they help.

DMXReady starts with the Website: the business context, desired outcomes, site experience, and owner-approved launch. Smart Apps are capabilities within or attached to that website, not separate products you need to buy first.

Build a new websiteFind a capability
Website CapabilitiesSmart App capability

Smart Apps are capabilities that extend a Website when they support a real business outcome.

A Smart App is a capability within or attached to a Website. It can guide visitors, qualify inquiries, generate owner-side work, support campaigns, or perform another focused job. DMXReady recommends the capability from the business outcome, then the owner reviews it before adding it to the site.

Find a capabilityExplore examples
Workspace & PreviewWorkspace and Preview

Workspace is where owners manage Websites, installed capabilities, private review, and approvals.

Workspace keeps the Website as the project authority. Owners can review the site, configure installed Smart App capabilities, test private experiences, inspect activity, and approve changes before anything goes live.

Open WorkspaceFind a capability
Capabilities & LaunchCapability launch and embed

Visitor-facing capabilities can be hosted or embedded as part of the approved Website setup.

When a Smart App capability needs a visitor-facing surface, DMXReady can host or embed that surface as part of the Website setup. Launch remains governed by the website and owner approval; it is not a separate standalone Smart App purchase path.

Open WorkspaceCheck status
Source / OwnershipSource / Ownership

Source / Ownership is a separate point-in-time handoff option after the capability or project is saved in Workspace.

Source / Ownership is secondary to the managed Website path. When available, it provides a point-in-time source handoff for deeper control, portability, developer work, or LLM-assisted extension without changing the Website product model.

Open WorkspaceContact DMXReady
Pricing & BillingWebsite pricing

The canonical commercial pricing for DMXReady Websites lives on dmxready.com.

DMXReady Website pricing is published on dmxready.com and is the commercial authority for plans and current pricing. Workspace billing reflects the services attached to the Website rather than a separate public Smart App price list.

View Website pricing
OperatorOperator / Partner Hub

Operators can manage client Websites and capabilities through the professional channel and private Workspace tools.

The Operator channel is for web professionals managing client website portfolios. Public positioning lives on dmxready.com, while Partner Hub remains a private Workspace surface for client opportunities, proposals, and related operating work.

Explore OperatorOpen Partner Hub
Capabilities & LaunchCustom Domains

Domains belong to the Website launch model; capability embeds and runtime surfaces follow the approved site setup.

Treat the Website as the domain authority. Capability embeds or runtime surfaces should be connected through the approved site configuration. If a capability needs a separate subdomain or deeper DNS setup, handle that as part of the site launch rather than as an independent product purchase.

Contact DMXReady
TroubleshootingTroubleshooting

Use status, refresh, and support when a Website or capability does not behave as expected.

If something does not behave as expected, check the Status page first, then contact DMXReady with the Website URL or project, capability name if relevant, Workspace context, what you clicked, and what happened. That gives support enough context to respond quickly.

Check statusContact DMXReady

Still stuck?

Contact DMXReady with your Website, capability, Workspace, billing, Operator, or Source / Ownership question.

Contact DMXReady

Contact DMXReady

Send a question about your Website, Workspace, installed capabilities, billing, Source / Ownership, or Operator path.

What to include

Share the Website URL or project, the capability name if relevant, Workspace context, and what you are trying to launch or fix.

  • Website or client site URL
  • Capability name, Workspace project, or Operator context
  • Whether the question is about launch, embed, Source / Ownership, billing, or another site need

Optional, but useful when your question is about a specific site or client.

Include the URL, project, capability, plan, or launch goal so we can respond with context.

DMXReady Help Center | Websites, capabilities and Workspace | DMXReady