DMXReady Smart App

Help Bot

Deflect repeat support questions before they become inbox load.

  • Preview the experience
  • Start hosted faster
  • Keep source code optional

Preview both sides before launch

See the public app your visitors use and the owner controls your team manages — both rendered from the same Smart App recipe.

Visitor Experience

Preview the public-facing experience before making launch or ownership decisions.

Visitor experience

Preview the visitor conversation

Preview how the public Smart App feels on a phone before launch.

Owner Controls

Manage copy, preferences, and launch details from a private workspace while visitors only see the public app.

Owner experience

Preview the owner settings

See the same phone-first settings surface owners use to manage copy, intake, routing, and launch behavior.

Smart behavior

This Smart App uses owner-controlled agentic behavior to guide visitors, recommend the next step, and prepare a cleaner handoff.

  • Core capability: guided intake
  • Owner-controlled settings: Visitor guidance, Intent options
  • Visitor next-step guidance: Deterministic next-step recommendation based on selected visitor intent.
  • Handoff / follow-up behavior: Prepares handoff context using owner-configured routing and follow-up controls.

Built-in Smart Actions

Execution family: Support / Help

  • Captures: visitor request details at the moment of intent.
  • Classifies: intent and context for the next step.
  • Summarizes: the request for faster owner review.
  • Prepares handoff: Prepares escalation/support response and handoff.
  • Logs proof: status and request evidence in Workspace activity logs.
  • Works with your existing tools: Prepares support escalation; does not create help desk tickets.

Proof level: Execution enabled.

Submit readiness: Ready for runtime submit flow.

Included Smart App modules

Support Entry Prompt

Support Entry Prompt helps visitors move toward a clearer next step in Help Bot.

Surface: visitor

Issue Triage Questions

Issue Triage Questions helps visitors move toward a clearer next step in Help Bot.

Surface: visitor

Resolution Guidance

Resolution Guidance helps visitors move toward a clearer next step in Help Bot.

Surface: owner

Escalation Handoff Capture

Escalation Handoff Capture helps visitors move toward a clearer next step in Help Bot.

Surface: delivery

Outcomes

Better inquiries

Deflect repeat support questions before they become inbox load.

Cleaner handoff

Use focused app capabilities to turn interest into a clearer action.

Faster launch

Start by seeing the visitor experience. When it fits, launch hosted and keep source ownership optional.

Reduce rebuild work and QA loops

  • Start from a tested Smart App recipe instead of designing the flow from scratch.
  • Preview both visitor and owner sides before launch.
  • Use hosted launch to avoid rebuilding forms, routing, and follow-up logic.
  • Reduce copy, flow, and handoff iteration before embedding on the site.
  • Download a saved Workspace app package when deeper ownership is needed.

Launch in three steps

Hosted is the fastest path. Download Source Code remains available for teams that need ownership and deeper customization.

1

Start Hosted

2

Embed on your website

3

Download Source Code when ownership matters

Download package option

Download this Smart App from Workspace as a WordPress Plugin Package or Portable Web App Package for $295 one-time. The package includes the current app data snapshot, even if the app is still using default or incomplete content.

1

$295 one-time per Workspace Smart App package

2

Choose WordPress Plugin Package or Portable Web App Package

3

Includes the current app data snapshot

4

No test-drive requirement before purchase

5

No hosted service or future updates included

FAQ

Help Bot questions

A simple guide to previewing, launching, embedding, and owning this Smart App.

Can I preview before launch?

Yes. Preview the public experience first so you can judge the fit.

Is hosted the fastest way to start?

Yes. Hosted is the simplest path when you want to move quickly.

Can I download the source code?

Yes. Download Source Code is available when ownership and deeper customization matter.

Can I download this Smart App?

Yes, after it is saved to your Workspace. The download is $295 one-time and includes the current app data snapshot.

Ready to launch this Smart App?

Follow the primary path: try the demo, save to Workspace, customize and preview, then launch hosted. Source / Ownership remains available as a separate lane.

Help Bot | DMXReady Smart App | DMXReady