Capture inquiries
Give visitors a clear, guided way to share what they need.
Smart Website WorkspaceBusiness outcome
What Contact AI adds to the website
Add the capability only when it supports a real customer or owner outcome.
Qualify intent
Collect the context your team needs before following up.
Help your team respond
Deliver a cleaner lead handoff so replies can start faster.
Transformation
Before and after adding Contact AI
See the practical difference this capability can make inside the Smart Website journey.
Before
Website requests need manual cleanup.
- Visitors send vague or incomplete requests.
- Your team has to chase missing context.
- Follow-up depends on manual interpretation.
- Good opportunities can slow down before anyone responds.
After
Contact AI turns interest into a cleaner next step.
- Visitors are guided through clearer questions.
- Structured intent summary
- Follow-up starts with a cleaner handoff.
- Higher-quality inquiries
Two-sided preview
See the visitor view and AI setup
Preview the visitor experience, then answer the AI setup questions that customize ContactAI before saving to Workspace.
Visitor view
Preview visitor experience
This is what customers, leads, or visitors see when they use the Smart App.
Visitor view
Preview visitor experience
Test the visitor experience before adding this capability to the approved Smart Website.
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AI setup preview
Answer setup questions
Use the guided AI intake to describe the business, visitor needs, details to collect, tone, and owner handoff before preparing the preview.
AI setup preview
Answer setup questions
Preview the AI setup intake that customizes ContactAI before saving to Workspace.
Loading owner preview
- Update content
- Review inquiries
- Adjust preferences
- Manage launch settings
How the capability works
From visitor or owner action to the next useful step
A focused flow keeps the website experience connected to the business outcome.
Step 1
Visitor asks
A visitor shares their question or goal.
Step 2
Contact AI guides
The capability asks focused follow-up questions.
Step 3
Your team receives the handoff
Your team gets the request with useful context.
What it adds
What this capability includes
The useful pieces that become part of the Smart Website when the owner chooses this capability.
Smart visitor flow
A guided experience ready to personalize for the Smart Website.
Business handoff
Clearer requests prepared for the owner’s existing workflow.
Owner controls
Editable settings and a private experience you can test before launch.
Smart Website integration
Add the capability to the right site and keep launch under owner approval.
Capability modules
Included Smart App modules
Add capability without rebuilding the website
visitor
Guided inquiry
Helps visitors explain what they need before your team follows up.
visitor
Lead qualification
Captures useful context so inquiries are easier to prioritize.
visitor
Business details
Shows key service and contact information inside the app experience.
owner
Follow-up settings
Lets owners control routing, response language, and next steps.
- Start from a tested Smart App capability instead of rebuilding the workflow from scratch.
- Test the visitor screen and review the owner controls before adding it to the Smart Website.
- Keep configuration, approvals, and launch decisions inside the Smart Website lifecycle.
Smart Website capability
Add this capability to your Smart Website
Use Workspace to connect this capability to the right Smart Website, configure it, review it privately, and include it only when the owner approves the change.
Step 1
Start or open your Smart Website
DMXReady keeps the website as the product and connects each useful capability to the right site.
Step 2
Add and configure the capability
Use Workspace to adjust copy, settings, routing, approvals, and integrations for this Smart App.
Step 3
Review before launch
Test the experience privately and include it only when you approve the Smart Website change.
Optional ownership path
Source / Ownership option
Source ownership is a separate point-in-time handoff option after the capability is saved in Workspace. It does not replace the managed Smart Website lifecycle.
FAQ
Using Contact AI with a Smart Website
The website is the product. This Smart App is a capability you can add when it supports the owner’s goals.
Can I preview ContactAI before launching?
Yes. Preview the visitor experience first so you can judge the flow before you launch.
Is hosted the fastest way to start?
Yes. Hosted is the simplest path when you want to move quickly and avoid technical setup.
Do I buy this as a separate Smart App product?
No. DMXReady treats Smart Apps as capabilities within or attached to a Smart Website. Start with the website and add this capability when it solves a real business need.
Can I use it with an existing website?
Yes. A Smart Website project can improve an existing website and attach the right capability without requiring a complete rebuild.
Can I own the source?
Source / Ownership can be available as a separate point-in-time handoff after the capability is saved in Workspace. It is secondary to the managed Smart Website path.