DMXReady | SaaS Smart App lifecycle platform

✦Visitor contentBasicsThe first message visitors see when they open ContactAI.4 content0 behaviorShow

App name

Used by the visitor preview and launch snapshot content.

Main headline

Used by the visitor preview and launch snapshot content.

Intro message

Used by the visitor preview and launch snapshot content.

Primary button label

Used by the visitor preview and launch snapshot content.

AIVisitor contentAssistantTune the public assistant personality and first response.2 content2 behaviorShow

Assistant name · Draft content

Used by the visitor preview and launch snapshot content.

Assistant greeting · Draft content

Used by the visitor preview and launch snapshot content.

Tone · Config override

Used for routing, delivery, and app behavior.

Intake depth · Config override

Used for routing, delivery, and app behavior.

AIVisitor contentForm fieldsControl the quick options and guided contact form.3 content1 behaviorShow

Quick options · Draft content

Use one value per line, or comma-separated values. Used by the visitor preview and launch snapshot content.

Form headline · Draft content

Used by the visitor preview and launch snapshot content.

Form helper text · Draft content

Used by the visitor preview and launch snapshot content.

Ask for phone number · Config override

Used for routing, delivery, and app behavior.

AIBehavior settingsRoutingWhere ContactAI sends new inquiries and how it prepares the handoff.0 content4 behaviorShow

Owner notification email · Config override

Use a valid email address for owner handoff. Used for routing, delivery, and app behavior.

Backup routing email · Config override

Use a valid email address for owner handoff. Used for owner handoff and launch readiness. Saves to config overrides. Used for routing, delivery, and app behavior.

Fallback phone · Config override

Used for routing, delivery, and app behavior.

Webhook URL · Config override

Use a full URL starting with http:// or https://. Used for routing, delivery, and app behavior.

AIVisitor contentBusiness infoOptional details for sidebar/help cards in the public app.4 content0 behaviorShow

Business name · Draft content

Used by the visitor preview and launch snapshot content.

Business hours · Draft content

Use one value per line, or comma-separated values. Used by the visitor preview and launch snapshot content.

Service areas · Draft content

Use one value per line, or comma-separated values. Used by the visitor preview and launch snapshot content.

Address / location note · Draft content

Used by the visitor preview and launch snapshot content.

AIVisitor contentHelpful answers and proofFAQ and trust content that help visitors feel comfortable sending a request.2 content0 behaviorShow

Trust points · Draft content

Use one value per line, or comma-separated values. Used by the visitor preview and launch snapshot content.

FAQ items · Draft content

Use one value per line, or comma-separated values. Used by the visitor preview and launch snapshot content.

AIBehavior settingsLaunch behaviorOwner controls that influence post-submit and launch behavior.0 content3 behaviorShow

Show business hours card · Config override

Used for routing, delivery, and app behavior.

Show service area card · Config override

Used for routing, delivery, and app behavior.

Owner handoff summary style · Config override

Used for routing, delivery, and app behavior.

•Visitor contentRuntime visualOptional visitor-facing image shown in the Smart App runtime side card. Use a full http/https image URL. Upload support is intentionally not included yet.2 content0 behaviorShow

Runtime image URL · Draft content

Use a full URL starting with http:// or https://. Paste a full http/https image URL to replace the runtime visual placeholder. Leave blank to use the default visual card. Used by the visitor preview and launch snapshot content.

Runtime image alt text · Draft content

Short accessible description for the runtime image. Used by the visitor preview and launch snapshot content.